About Us:

Highpoint: Your Preferred ICT & CE Services & Solutions Provider

Trusted since 1999, Highpoint Service Network Sdn. Bhd. continues to grow as a highly reputable company that delivers leading-edge IT solutions, comprehensive products, and technology support to facilitate organizations to transform business, accelerate IT operational excellence, and fast-track business results with our experiences and industry knowledge, along with agility and speed.

With the ISO: 9001: 2015 certification - the internationally recognized standard for Quality Management System, Highpoint constantly strives to achieve Customer Service Perfection: a performance mindset that delivers customer satisfaction and generates desired results. Our commitment drives us to enable our clients to navigate challenges in the new normal and to stay ahead with technological capabilities that will ensure their relevance today and into the future.

Highpoint Advantage – Why Choose Us

Highpoint delivers proven IT solutions and services to design, manage, and optimize our clients’ complete IT infrastructure, regardless of project complexity. Our commitment, combined with a dedicated leadership team, qualified technical staff, and infrastructure, creates customer relationships that stand the test of time.

Expertise: Your one-stop, end-to-end IT services provider that delivers customer service perfection and results
Experience: The trusted company with a proven track record of over 22 years
Coverage: Extensive network for service coverage countrywide
Reputation: Recognized locally & regionally as the preferred solution provider for enterprises & consumers
Talent pool: Have peace of mind knowing only qualified experts are managing your business technology needs
Our partners: We work with renowned brands on the vanguard of technology to accelerate your business forward

Highpoint Footprint Nationwide

Highpoint's offices nationwide offer full IT hardware support services, for corporate clients onsite and walk-in customers. Highpoint’s on-site repair or express swap service ensures minimal downtime, treating every case with high levels of priority and urgency.

Occupying more than 20,000 sq ft, Highpoint HQ accommodates a Service Quality Group, Repair Centre, spare parts warehousing, technical training facilities, Central Library, Call Centre, and Service Centre for walk in customers. Our team of skilled engineers and support staff are equipped with state-of-the-art repair equipment, diagnostic programs, testing tools, spare parts, and a Global Seamless Communications and Management System. We apply the highest standards of excellence to make our clients confident in their experience with us.

Highpoint Regional

Highpoint Service Network is present in Taiwan (HQ), Malaysia, Thailand, the Philippines, Indonesia, and Vietnam. In collaboration with local partners, Highpoint key services include cross-country support, authorized multi-brand inspection, repairs and maintenance, and the scope covers servers, workstations, computers, IT peripherals, consumer electronics, and network and server facilities. Our regional presence enables Highpoint expertise teams to work cross borders to provide global insights, local knowledge, in-depth experiences, and result-oriented services to our clients.

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