Highpoint Service Network Corporation was established in 1999 and is headquartered in New Taipei City, Taiwan. Initially created as Acer's official service provider in Malaysia, the company aimed to meet the increasing demand for efficient and accessible ICT services. Since its inception, Highpoint has focused on delivering high service standards that align with Acer's commitment to excellence.

The company specializes in after-sales and value-added services (VASS) for various electronic products, offering brand-authorized maintenance, service center support, after-sales maintenance (ASM), business process outsourcing (BPO), and subscription-based services. Its diverse service portfolio includes maintenance for notebook computers, desktop computers, printers, drones, home set-top boxes, mobile phones, and home appliances.

Highpoint primarily operates in Taiwan and Southeast Asia, with a workforce of approximately 313 employees. In 2018, the company expanded its operations into Thailand, establishing Highpoint Service Network (Thailand) Company Limited. This expansion was part of a broader strategy to address regional demand, which also included extending services to Indonesia, the Philippines, and Vietnam.

The establishment of Highpoint Service Network (Thailand) in 2018 reinforced its commitment to maintaining the rigorous service standards associated with Acer's legacy, which has been a significant player in the Thai market for over 25 years. This synergy positions Highpoint Service Network as a reliable provider of state-of-the-art ICT services in the region.

As of October 2024, Highpoint Service Network Corporation is publicly listed on the Taipei Exchange under the ticker symbol 6884, reflecting its growth and stability in the market.

Highpoint Thailand: Vision, Mission, and Core Values

Vision: To establish ourselves as a leading professional service company that is easily accessible to our clients, embodying the philosophy of "Global Brand, Local Touch."
Mission: To enhance our service coverage and expand our range of offerings. We aim to increase service availability by collaborating with additional partners, thereby facilitating convenient access for corporate users and consumers across various regions.
Core Values: We prioritize integrity in all our interactions with clients, employees, and stakeholders, underpinned by a strong commitment to accountability, respect, and loyalty.

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